Pamela Mitchell

Refined Lines Ltd trading as The OT Coach


Pam has 20 years’ experience working in the private and public health sectors in New Zealand including both clinical and managerial roles.  She and her husband worked together in their own surgical practice for many years.  Pam was responsible for the overall strategy, planning, health and safety, staffing, training and financial management aspects of the business. 

Pam has also worked in banking, insurance, and youth justice as well as undertaking a number of  voluntary roles in the community.  This voluntary work includes working in the Seasons for Growth Programme for more than 10 years supporting young people experiencing loss or grief.  Outside the work environment, Pam has project managed multiple residential building renovations. 

As a registered Occupational Therapist with a Master of Business Studies and a Post Graduate Diploma in Emergency Management Pam's business has a two-pronged approach

-       A focus on individual health and well-being at home, in the community or in the workplace

-       A focus on organisational crisis management and business continuity. 

She is currently working with organisations to develop and run table top scenario exercises to test their crisis management and business continuity plans. Pam understands the importance of working with clients to ensure that her services focus on their values and are tailored to meet their needs and objectives. 

HASANZ Registered
  • Occupational Therapy New Zealand - Whakaora Ngangahau Aotearoa
  • Occupational Therapy NZ
    ANZ Mental Health Assn
    Australia and New Zealand Coaching Alliance
    Business Continuity Institute
  • Diploma in Occupational Therapy
    Post Graduate Diploma in Health Service Management
    Masters in Business Studies
    Graduate Certificate in Emergency Management
    Post Graduate Diploma in Emergency Management
My Skills and Experience

Postal address

656 Horseshoe Bush Road
RD 4, Albany
Auckland 0794

Street address

656 Horseshoe Bush Road
RD 4, Albany
Auckland 0794